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Online Reputation Management
At Engage360Pro, we’ve developed ORM strategies that allow us to continually monitor your brand, generate and showcase positive online reviews, and handle negative issues with grace and empathy.
Tools like Google Alerts and Brand24 allow us to receive notifications of media and news stories that talk about your company. Our team becomes an extension of your brand’s team letting them know if any brand-based negative mention happens.
We provide guidance to you on how to react to such situations and help formulate the right words. We believe in addressing negativity up front, answering promptly and with empathy, and owning up to mistakes from your side.